TERMS & CONDITIONS
Business Days & Holidays
Our business hours are Monday through Friday, 9:00 AM - 5:30 PM EST.
Orders do not ship from our warehouse on the following holidays:
- New Year’s Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day and the following Friday
- Christmas Eve
- Christmas Day
Payment Types
NADRI.com accepts the following payment options:
- American Express
- VISA
- Mastercard
- Discover
- Paypal
- JCB
Sales Tax
Sales tax is currently applied to the majority of shipping addresses within the United States. For additional information please contact customerservice@nadri.com.
Price Adjustment
Prices are subject to change at any time. We reserve the right to cancel orders that have incorrect prices from any technical or administrative errors that may occur on our end.
Discounts and Promotions
From time to time, NADRI may offer promotional discounts. NADRI promotions are available only on Nadri.com while supplies last and may only be valid for a specified date and time frame. In the event that a promotion code is required, the code must be entered at checkout. Promotions may not be combined or applied to previous purchases. Only one discount code can be redeemed per transaction. In the event that Nadri.com has an automatic discount active, customers will not be able to enter a different promotional code, including codes associated with Nadri’s Rewards Program.
Sale items marked "Final Sale" are not eligible to be returned.
Warranty
NADRI warrants all product offered on our E-Commerce site against defects in materials and workmanship under ordinary consumer uses for a period of one (1) year from the date of original purchase. During warranty periods, if a defect arises in the product, we will, at its option, to the extent permitted by law, either (i) repair the product using new or refurbished parts, at our expense, (ii) replace the product with a new product that is equivalent to the product that is to be replaced, or (iii) refund to you all or part of the purchase price of the product. NADRI does not have any obligation to repair, replace, or refund until the defective product is returned to us. A replacement product assumes the remaining warranty of the original product or 90 days from the date of replacement or repair, whichever period is longer. When a refund is given, the returned product becomes NADRI’s property. The warranty does not entitle you to replacement or refunds for lost or stolen items. General wear and tear or misuse of the product are not covered under the warranty.
Shipping
For orders with a subtotal of $500 or more, signature will be required for delivery.
Orders placed Monday through Friday (excluding holidays) usually require 24 hours for processing. Order placed on Saturdays & Sundays will begin processing the following business day. Orders submitted before 3 pm EST with 2nd Day or Next Day Air shipping methods selected will ship the same business day. All customers will receive a confirmation email with tracking information once the order ships.
Order cancellation requests must be received before 9:30 am EST.
We are able to ship to PO Boxes through USPS only. If you choose expedited shipping, we are unable to ship to a PO Box.
Click on the following link to go to our Shipping Information page.
Privacy Policy
At NADRI, we appreciate the trust you place in us when you choose to visit our website, and we take that responsibility seriously. This NADRI Privacy Policy describes how we collect and use personal information about you when you visit our website.
Click on the following link to go to our Privacy Policy page.